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2019 year logotype image
Annual
Report

Welcome

TO
ORANGE COUNTY Here vertical scroll image

BEING
A GOOD
NEIGHBOR

Strengthening Community Ties

At John Wayne Airport, we recognize our responsibility to the community we serve—and we take that duty seriously. We work hard to develop and nurture meaningful relationships with the community through partnerships that connect our business values with our social responsibility. We’re proud to serve Orange County, and look forward to many decades of thoughtful, sustainable and guest-centered service ahead.

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Award
Winning

PERSONALIZED
TRAVEL ASSISTANCE

Our Helping Hands personalized travel assistance program provided assistance to 74 families/individuals with special needs or hidden disabilities, such as Autism. The program helps guide travelers through the arrival, check-in, security and boarding process. It won a California Association of Public Information Officials (CAPIO) award for Excellence in Public Information and Communications.

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OUR SPECIALTY:

Local
Flights
& Local
Flavors

Every day, we offer access to a wide variety of services, newly expanded retail and dining options, art exhibits and free, high-speed Wi-Fi — making it easy for guests to relax, recharge and stay connected.

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Going Local

2019

New concessions
arriving soon!

In 2019, we updated our concessions offering with additional concepts/services and more local OC retail stores and restaurants. The new concessions are scheduled to arrive in 2020.

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Thinking

SUSTAINABLY

At John Wayne Airport, we’re not only committed to taking care of guests, but also protecting our planet. We’re proud to be an industry leader in environmental best practices.

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”WE DIVERTED MORE THAN 90% OF OUR WASTE AND DONATED MORE THAN 8 TONS OF FOOD TO LOCAL FOOD BANKS.”

JWA RECEIVED
A $2.1M GRANT
FROM THE FAA

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as part of our multi-year Zero Emissions Vehicle and Infrastructure Pilot Program, designed to replace compressed natural gas powered vehicles with electric counterparts, which reduce pollution.

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ENSURING
SAFETY:
OUR TOP
PRIORITY

John Wayne Airport ensures the safety and security that every traveler expects. We take great care to ensure your travel security, with as little disruption as possible.

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FIRST
RESPONDERS
TRAINED
We provided seven sessions of Emergency Operations Center Responder Training to more than 40 JWA, Orange County Sheriff’s Department, Airport Police Services and Orange County Fire Authority responders.
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Strengthening

OUR LOCAL
ECONOMY

JWA operates as a financially efficient and self-supporting aviation facility that receives no general tax revenue. We take every strategic opportunity to optimize our facilities, our team, and our balance sheet.

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”WE SUCCESSFULLY REFUNDED THE SERIES 2009 AIRPORT REVENUE BONDS, RESULTING IN CASH FLOW SAVINGS OF $81.5 MILLION.”
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A NEW
DECADE OF
ENHANCEMENTS

NO MATTER HOW MANY IMPROVEMNETS WE MAKE, OUR COMMITMENT TO OUR GUESTS AND OUR COMMUNITY NEVER ENDS.

That’s why we’re always looking at new ways to improve our service—both to our guests and our neighbors.

As we advance into a new decade, you can trust that John Wayne Airport will continue to be your best travel choice for Orange County. We’ll demonstrate even more ways to be a good neighbor, while we keep air travel safe, choose eco-friendly technologies, and demonstrate fiscal responsibility in all we do.

Your travel comfort, convenience, safety and security will always be our priority.