TRIPS THAT
Transform
JWA PROMOTED THE MAKE-A-WISH ”TRIPS THAT TRANSFORM” CAMPAIGN, WHICH INCREASED THE CUMULATIVE DONATION OF AIRLINE MILES BY
John Wayne Airport takes pride in sharing unique experiences with our Orange County neighbors and supporting the community we have been a part of for nearly 100 years. Whether helping to make wishes come true for children or adhering to strict regulations in consideration of local residents, we go the extra mile to be a good neighbor.
Through a partnership with Make-A-Wish® Orange County and Inland Empire, we debuted the first-ever North American airport children’s “Wish Lounge.” This children’s play area—open to all children traveling through John Wayne Airport—offers child-sized tables and chairs where kids can enjoy coloring activities, reading books, playing games and taking photos with a giant teddy bear.
Throughout the month of August, JWA promoted the Make-A Wish “Trips That Transform” campaign, which increased the cumulative donation of airline miles by 412%. These donated miles enable children battling critical illnesses to have their travel wishes granted.
We partnered with Hoag Charity Sports for the inaugural 2019 Hoag Classic Golf Tournament at the Newport Beach County Club. The event helped raise funds for local charities while bringing travel and tourism dollars into the local economy. It was such a success, we are teeing off for another round!
In 2019, we launched Viewpoint, a new user-friendly platform for submitting noise events that is fully integrated with the Airport Noise and Operations Management System.
Our three CPR kiosks lead the country in Hands-Only CPR Training, with more than 35,000 passengers in 2019 taking advantage of the life-saving training opportunity.
We also implemented Detailed Noise Event Reports, a system that enables community members to view correlated arrival and departure flight/noise data on a monthly basis for each of Orange County’s 10 noise monitoring stations via the Airport’s website.
We launched the Play Me Piano! program, which enhances the guest experience by providing a stage for spontaneous live music in the Thomas F. Riley Terminal. Airport guests are invited to sit down and share their talent on the Avant Grand piano located post security on the upper level between Terminals A and B, or simply enjoy the musical talent of others.
We hosted 223 JWAlive music performances in the Thomas F. Riley Terminal. Ticketed guests enjoyed live acoustic guitar and piano performances, creating a more relaxing environment for those waiting for flights.
We’ll collaborate with the City of Newport Beach on JWA access and noise informational videos for the general public and aviation community.
We’ll redesign the JWA web site (www.ocair.com) to add new features and be more user-friendly.
In partnership with American Airlines, we will co-host a mock travel experience for kids with special needs, such as Autism, enabling them to go through nearly every aspect of air travel without actually taking off.
Coming soon, we plan to welcome non-ticketed guests to come through security to watch airplanes, enjoy live entertainment, eat at our restaurants, shop, and greet arriving loved ones at the gates.